Orders are normally shipped within 24-48hrs or according to your shipping schedule.
Depending on order size we use UPS or bulk freight carriers for pallet shipments. We also allow for customer to arrange freight pickups using their designated carriers.
All shipping must generally be prepaid or you must provide us with your shipping no.
In the unlikely event of a defective product we will arrange for the return shipment only once an authorization for return has been issued.
Items returned without authorization will not be credited.
We do not accept returns on items ordered in error.